30 pointsby tech234a2 hours ago9 comments
  • wafflebot2 hours ago
    My gosh I don't remember the last time I found anything useful on there. It feels like every response is someone telling OP that Apple doesn't read those forums, and directing them how to file feedback. Sad though to see Apple pull further away from their community.
    • SXXan hour ago
      It was pretty useful to know when something got broken for more than just you. E.g like iPhone mirroring being absolutely unreliable.

      Obviously there never way to fix it in Apple walled garden, but at least you knew if others have same issues,

    • ethanbezz2 hours ago
      > I don't remember the last time I found anything useful on there.

      Ditto. I'm sure it was a valuable resource during the earlier years of Apple when they were a much smaller company with a much smaller community of users, but those days are long gone.

    • fhn35 minutes ago
      sounds like Apple is trying to get customers to perform their support duties. Same thing with Microsoft, Dell, Nvidia, etc. Saves them a ton of money not having to actually provide real support.
  • mdotkan hour ago
    It's always been completely useless anyway. Never, EVER, got an answer from it.
  • bradknowles2 hours ago
    Has anyone heard the real reason for this?

    Does anyone know of any good alternatives that actually work? And please don’t suggest Reddit.

    • armchairhacker2 hours ago
      LLMs. I’d be surprised if there’s a tech support problem they can’t solve. If so, it’s probably so interesting you can write a blog post about it and/or post it to HN.
      • shye2 hours ago
        For questions about Apple products, I've often had multiple models answer by websearching discussions.apple.com.
      • BatchJoban hour ago
        LLMs are great at hallucinating menu options that dont exist and entire features that dont exist just to get to the end. Have fun with that.
    • roody152 hours ago
      Have worked with apple machines for over 20 years and have found little to no good information on this website. (Manage 1100 Apple devices)
    • pulvinaran hour ago
      MacRumors has the most active forum I know of.
    • ButlerianJihad2 hours ago
      Siri
  • speedylight2 hours ago
    Relative to profits, this forum costs Apple pennies to run what the hell :(
    • SXXan hour ago
      People dont come to forums to praise how amazing Apple products are. They come to complain about issues and about "free trial" services being activated for them without their knowledge in Apple Stores.

      Bad look for Apple. No public forums -> no public complaints.

    • 2 hours ago
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  • solyin2 minutes ago
    I wonder if there's a market for a public bug tracker to track things in say, Microsoft Teams, that then goes and doxxes the person at the company who's on the team that could actually fix it. Or trying to get hired by that company so you can go in and fix that bug and then quit.
  • schappim17 minutes ago
    There are so many people who have their identities wrapped in that forum… just look at their post signature blocks.
  • iAMkenough41 minutes ago
    > We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

    Why even offer this hollow patronizing comment?

    If you want to thank them, actually thank them with some token of appreciation other than a single, anonymous passive-voice remark in an announcement banner when they go to login to help others.

  • thraway3837an hour ago
    Link works just fine for those wondering if it's down already.

    I'm glad they are shutting this down, I hope the also switch off the site entirely so search engines don't link to it. It was mostly junk with people posting anecdotal recipes for making things work. It may have been a useful place to find information maybe 15 years ago, but the SNR ratio even then was bad. Good riddance.

  • ulfw2 hours ago
    Link doesn't work, like everything Apple

    Is this the useless thing where you posted bugs and Apple ignored you?