> So I did what you might do with any organization that had tied itself in knots: I brought in consultants. I had Fable create a separate team of agents to look at the whole process from the outside. Their conclusions were too long and dense for me to bother reading,

Every once in a while I am not sure if I am reading accounts of real events or a story out of Stanislaw Lem's Cyberiad- the humour and the absurdity are the same.