Outbound SIP calling is now available to all organizations(developers.openai.com)
62 pointsby arbayi7 hours ago19 comments
  • Arubis4 hours ago
    This is how we get AI regulations.
    • transitorykris3 hours ago
      It's time to just stop using the telephone, it's only for scams and mother's day
      • dofm2 hours ago
        My phone use dwindled to almost nothing after my father died. I unplugged my landline then because he was the only real person who dialled it.

        I very rarely get calls on my mobile; only about one in twenty aren’t scams.

    • EA-31673 hours ago
      Elections are how we get that, but imagine the nonsense we’re all going to have to endure between now and January.
  • ocd6 hours ago
    More than a few places won't even recognize VoIP numbers as legitimate primary numbers, and this will only make it worse. I'm not surprised an organization tied to Microsoft is going to ruin another thing I like.
    • viraptor5 hours ago
      VoIP numbers are not really a thing. I mean there are pools usually assigned from that other companies are aware of, but it's not enforced. You can buy a custom number and use it if you want. For example I had a residential landline number from my home town assigned and routed to a mobile in another country for better billing when my family wants to call.
      • ocd5 hours ago
        I'm well aware. I've been using VoIP for a long time, but as I said, some services refuse to recognize VoIP numbers as they can query and check. It doesn't matter if the number was ported and originated from a mobile service or landline telephony provider.

        Netflix is an example of a company that takes a hardline stance not allowing a VoIP number on an account, even while banks don't seem to care since it's the customer's choice.

        • viraptor3 hours ago
          > It doesn't matter if the number was ported and originated from a mobile service or landline telephony provider.

          It still depends on public databases with hopefully-accurate data. I'm registered on Netflix on a number which can make and receive VoIP calls. It's just not a usual VoIP-specific provider. https://news.ycombinator.com/item?id=50401117

        • UqWBcuFx6NV4r4 hours ago
          The comparison with / deferral to banks is not really relevant. Apples and oranges.
          • LoganDark4 hours ago
            I'd be curious to hear your justification for why it's so much more important for Netflix to ensure there's a "real" phone number behind the account compared to banks.

            (Note: I don't agree with any equivalency or even correlation between phone numbers and legal persons)

            • direwolf20an hour ago
              Netflix could have their access to video content cut off if they don't comply with all the ridiculous power trips of content "rights" owners. Banks couldn't.
              • LoganDark41 minutes ago
                Banks are required by law to perform KYC. They would otherwise face much greater consequences than Netflix ever would.

                Phone numbers are irrelevant for that though, so the only reason banks would think they need it is a false correlation between phone numbers and identities.

                Netflix also seems to think phone numbers have something to do with identities. But you'd expect banks to be more serious about verification.

      • cartoonworld5 hours ago
        Yeah but you can easily use an api for HLR lookup and see where it is ported to
        • viraptor3 hours ago
          It's not fully reliable. For example you can have local residential lines that in practice go over VoIP and the provider allows you to use the same account to call out. They'll be classified as just normal landlines. It will vary wildly from place to place, but I think soon the type field in HLR will mostly lose its meaning.

          (Just checked my company number, running on a hosted PBX, and it's marked as landline with no extra porting info that would contradict it)

        • noman-land4 hours ago
          What's HLR? Can you explain?
          • bennettnate53 hours ago
            The Home Location Register (HLR) is the telephone-provider-specific database that routes calls coming from other providers; while originally a 2G term (it's HSS in LTE and UDM in 5G), people still just call it a HLR lookup. The actual HLR lookup itself goes to a separate country-wide database that maps phone numbers to the cellular or SIP provider. So, when you place a call, your provider can use that database to then lookup the HLR database and reach out to it to further route your call to that person's specific location.
  • opengrass3 hours ago
    Cancer. You won't talk to a human being anymore, and everyone will block numbers not in contacts.
    • seanp2k23 hours ago
      The FCC and Verizon / ATT / T-Mobile allowed the phone system to be ruined in this country by continuing to route calls for spammers and scammers for decades. It's handfuls of people and organized crime causing the vast majority of the problems. Instead of actually investigating this stuff and shutting it down systemically and throwing these people in prison, they let it get so bad that we're just deciding as a society that we'd rather not have real-time voice communications because the few companies that run them haven't been good stewards of the technology.
      • pvab32 hours ago
        isn't there some application for hardware attestation for calling? Like if I get an iMessage text I know its a real person with an iphone, but no similar system has been applied for phone calls. It can't be that hard for carriers to provide some kind of indication whether a number is an actual phone or not.
        • ranger_dangeran hour ago
          There are massive armies of cheap Chinese phone bot farms... I don't think getting spam from a physical phone is any indication there is a real person in the mix.
  • sjdh762 hours ago
    I think you guys havent seen how large corps use/run call centers/BPOs. Indian (legal) call centers rake in billions of $$$ a year. This kind of feature is to try to get a leg into that market. 100% sure enterprise stacks asked for it.
  • jordemort4 hours ago
    Is this why I've gotten 7+ spam robocalls in the past 2 days?
  • dqv5 hours ago
    That's kind of cool. I hope more companies do this. If I understand it correctly, I can provide my own SIP server, so ChatGPT can join conferences or answer incoming calls.
  • UqWBcuFx6NV4r4 hours ago
    Oh, Jesus Christ.
  • kyleee5 hours ago
    Hopefully it’ll be possible to use this to dispatch faxes over SIP as well
    • iAMkenough5 hours ago
      Is that why I’m suddenly getting fax spam this year?

      Every few weeks, it’s either a fake invoice or investment pitch.

      Since I receive them as a PDF in an email, I wonder if prompt injection via fax has been done.

      • Arubis4 hours ago
        If you’re stateside, anti fax spam laws have more teeth than anti-email spam laws.
        • iAMkenough3 hours ago
          That’s honestly more frustrating, given call and SMS spam is more prevalent than fax or email spam for me. Those systems just have better (but not infallible) consumer-side protections.

          Get with the times, Congress.

  • belzebub2 hours ago
    This might be the worst idea in history.
  • sunir4 hours ago
    I predict by 2030 humans are back to paper and personal messengers just so we can get some peace from slam.

    I look forward to iMessage latest revolution from Apple. It takes a revolutionary to bring human connection back in the feel of your hands. Send incredibly beautiful textured linen paper, folded to perfect, tucked in a pocket of starched paper, sealed with the latest in molecular bond technology. Upgrade with iCut Pro, a shimmering blade in silver, gold, rose gold, and matte black that pairs incredibly with iMessage to open each embodiment of human connection with a swift, crisp cut.

    • solyin2 hours ago
      You'll only be able to talk to someone if your Apple watch reports that your heart rate is acceptable for the call, and they won't be able to answer the call if their Apple watch says they're too agitated.
    • dofm4 hours ago
      Remember they literally had, and cancelled, Steve Jobs's real-postcard-from your-photos passion project.
      • seanp2k23 hours ago
        is THAT what MobileMe was supposed to do???? Holy...
  • joecool10296 hours ago
    Anyone else eagerly awaiting a deluge of ChatGPT scam calls?
    • viraptor5 hours ago
      Call your representative and bother them about punishing the callers and telcos. It can be regulated. Just needs people to care.
      • dofm4 hours ago
        Better yet, prompt ChatGPT to do it.
        • seanp2k23 hours ago
          This. Call their offices a hundred times per day to reinforce the point. Leave voicemails each time. Use different personalities and names and numbers on each. They might not get each literal message, but they're get the figurative message.
    • edoceo5 hours ago
      the number of spam calls I get on a well published number has gone way up since 2024. Like dozens per day. Twilio filters don't work, support doesn't "get it". I recently ported in an old-persons number and holy CRAP! Calls starting at 7am their time and lasting through dinner!
    • jordanb5 hours ago
      This honestly feels like the use case...
    • runnr_az5 hours ago
      what could possibly go wrong?
    • RicoElectrico5 hours ago
      Just tell it you're hard of hearing and need it to say "Albuquerque, New Mexico" after every word containing letter "a".
  • sscaryterry4 hours ago
    They 100% added this because they want to be regulated, sued, blamed.
  • bcrl4 hours ago
    Lowering the barriers to AI executed fraud, 1 SIP trunk at a time!

    This screams for regulation. I don't see how OpenAI can claim to avoid liability using regulations originally meant for telecommunications carriers and now used to cover ISPs and Big Tech while also claiming their services are intelligent.

    • seanp2k23 hours ago
      Don't worry, they'll self-regulate. I'm sure they'll successfully ban anyone trying to use this for legit business purposes or for handling personal matters while allowing spammers who are even remotely clever to operate thousands of simultaneous accounts and place billions of calls without getting caught.

      Then a month later they'll reinstate your account with zero explanation. Any attempt to contact customer service will be met with AI responses saying they got your message but are upholding your ban.

  • dofm4 hours ago
    They really went to a lot of trouble to do this when none of us answer the phone to unknown numbers anymore.
  • Insimwytim3 hours ago
    They can combine it with the info they have on ChatGPT users and sell readymade call scripts for ..."marketing" purposes to the highest bidder.

    It could be very valuable product!

  • seanp2k23 hours ago
    And just like that, a thousand startup valuations went poof.
  • koskon4 hours ago
    This feature was sponsored by Indian fraud call centres
    • seanp2k23 hours ago
      Just like the telcos, if they're willing to pay, they're open for business.
  • Pushy3 hours ago
    Great. More spam
  • hexa003 hours ago
    So now The Lawnmower Man can be real jk