'I Felt Blind Panic.' They Opened Their New $2k iPhone Duo–and It Broke(www.wsj.com)
21 pointsby fortran774 hours ago7 comments
  • olyjohn4 hours ago
    Wow if you have blind panic because of a crack in your phone screen, you might have other problems. I can understand being pissed, but holy shit, you just bought it, they'll replace it. It'll be okay. Get your old phone... oh right you just traded it in and rolled it into your new payment plan. The fact that this is normalized in the article says something about our society.
    • Tagbert2 hours ago
      It is better clip bait to proclaim "blind panic" than to say "shit, I need to take this back for a replacement".
      • darkteflon17 minutes ago
        Only a married man can know the exquisite burning humiliation of breaking a brand new expensive tech toy while showing it off to one’s sceptical wife.
    • drum553 hours ago
      It mostly shows that people are spending well outside their means.
      • joshstrange3 hours ago
        While I don't doubt many people are doing that, using the iPhone/Apple Upgrade Program does not immediately equate to that being the case. I always use the Upgrade program but I could buy the phone outright if I wanted but why would I? It's essentially a 0% interest loan if I buy the phone out at the end. Sure if you turn the phone in after a year (or two) you are leaving money on the table (vs selling it or repurposing it) but the Upgrade programs aren't only used by people spending outside their means.
        • quietsegfaultan hour ago
          The iPhone update program /was/ a great deal for a number of reasons. The current klarna incarnation pushes the value lever in the wrong direction, this being the first year I haven’t upgraded in probably a decade. I /could/ pay cash, but it was just as easy to use someone else’s money so why not?
          • joshstrange38 minutes ago
            My understanding is that while it's a loan->lease change, the TCO is the same under both plans. I might agree that the Klarna version feel scummier but it doesn't change the financials for me and it's still effectively a 0% interest loan. I set aside the full cost of the phone in my budgeting app on day 1 and then draw down from that category over the span of the loan/lease so it's effectively like I'm buying it but I get to park the money in a HYSA.
      • 3 hours ago
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    • ThrowawayTestr3 hours ago
      What does selling an old thing to buy a new thing say about our society?
      • jerlam22 minutes ago
        Phones are just a blip compared to the auto loan market.
      • triceratops2 hours ago
        A payment plan for a phone says things
        • Jtsummers2 hours ago
          It's been normal(ish) in cellphones for decades now, at least in the US, to offer a payment plan for phones. It was tied to your plan, which is still how a lot of these work.
        • ashdksnndck2 hours ago
          They’re giving 0% interest, which is a discount. It’s rational to take that instead of paying cash.
        • lirolero2 hours ago
          [dead]
    • croes2 hours ago
      Unless they claim you used it wrong and therefore it isn’t covered
  • whywhywhywhy3 hours ago
    Really feels the hinge is a vanity project from the design team, similar to using heavy curved glass on the Vision Pro.

    One too complex with tolerances so tight manufacturing inconsistency or dirt can be catastrophic the other too heavy for purpose and the translucency unneeded on an enclosed vr headset. But if you talk to product design people both are things that look great on a resume.

  • atleastoptimal2 hours ago
    Foldable screens have perhaps the highest engineering difficulty:quality of life improvement ratio of any technology I've seen
  • croes2 hours ago
    Isn’t that the pattern with every new hardware generation from Apple?

    Quite often some kind of display problem.

    Wouldn’t buy a Apple device without Apple care or I would wait for the later iterations when the early production problems are solved.

  • orionblastar4 hours ago
    Just a few (pardon the pun) Bad Apples, that Applecare can fix or replace.