These status updates from the PHP incident would also have us believe that they were never directly affected: https://www.dreamhoststatus.com/pages/incident/575f0f6068263...
They're being awfully vague about this issue so far. 8 hours ago I submitted a ticket requesting more information and they've not responded yet. I guess that they're still in the thick of it.
As a precaution they reset everyone’s email passwords, presumably from an assumption people use the same ones for both.
I’m surprise they still let people use FTP.
Support is primarily via chat these days.
Pricing wise they don’t beat Herzner anymore but are somewhat competitive with Digital Ocean.
I am gradually moving everyone to my own self hosting mostly for supportability reasons. We want to react in seconds, not hours, when a customer has an issue.
Honestly, compared to some of the professional environments I've worked in, it's a joy to have an idea, create a few PHP files, and in a matter of seconds have that idea live.