It sounds like they need Claude usage to be tied to a paying customer so they can bill that customer for that usage. That's how many services organizations work.
$100/mo on Claude Max for me (probably headed to $200/mo by years end). The time saved on tedium, the analytic insights I can generate for clients, and the progress I can make on R&D is difficult to assess and measure within my small business P&L.
Or maybe that's just me in the bargaining stage of my career collapsing.