Stripe Withholding Balance of $100000

2 pointsby zenkoakishagaan hour ago2 comments

A_D_E_P_T21 minutes ago
If payout is stuck for "2-3 business days," you still have account access, and you're still capable of accepting funds, you should probably just relax. Odds are that everything will be fine by Tues or Weds. If the transactions are legitimate and you can prove it, then the odds that they'll confiscate your money or hold onto it for an extended period of time are very, very low.
Not a bad idea to set up a secondary payment processor for growth, though!
DamonHD44 minutes ago
Only giving out a first name is entirely normal to protect staff from malicious activity, eg doxxing and harassment, and if you have recorded the times of your calls should be entirely enough to legally identify those staff members in court if required. (You are noting the times of your calls to them and their approximate content?)
At this stage with an unusual flow of money of that order into your account Stripe is likely obliged to consider Anti Money Laundering and similar investigations for a start, and delay to handing on the cash is likely its main risk reduction tool at this moment.
- zenkoakishaga30 minutes ago
  Yes, we have made evidence of the duration of each, location of call, name of Manager.
  Alright. While I understand that, a quick or even complex review would show that our business is legitimate, clients legitimate in 1-2 hours tops if we are being honest, but its already breaking our cashflow and we are 3 days in with our account blocked.
  Is there anything we can do to urgent this matter and unblock our account?, we really need to honour our hundreds of orders at a timely manner. This affects our image.