34 pointsby alexjplant4 hours ago10 comments
  • jshandling3 hours ago
    Why does a cooling failure in one datacenter brick the entire ecosystem? Reliability 101 to have redundancy here I'd think...
    • jshandling3 hours ago
      > We are currently in the process of shifting traffic to our backups sites

      Manually?!

      • Geof252 hours ago
        I guess multiple datacenter hosting and automatic switch over should be the resulting solution of this incident
        • hexagonsun2 hours ago
          click the words "global outage" on the main status page
    • cyberpunk2 hours ago
      I have to admit, this one has pissed me right off. I build systems that survive datacentre failures all the fucking time, it's inexcusable that a single site going dark removes access to something I pay like 200 euro a year for.
      • jshandling2 hours ago
        guess it's the same ol' reliability doesn't get prioritized until something like this happens story
        • abnercoimbre2 hours ago
          Back online for me ~2 hours later. Jesus.
          • Jenkan hour ago
            Just for anecdata: I'm using simplelogin to alias my emails and I can see there is a 20ish minute window between when Simplelogin receives an email, to when it finally shows up in my Proton inbox. Normally it's an inconsequential delay.

            Not sure if that indicates how much of a backlog of emails Proton has because of this outage, or if the DR infra is just that much slower?

  • abnercoimbre4 hours ago
    I can't access anything right now. Blocked from my files in Proton Drive. No emails. Nothing. Can't work at all.
  • cmg3 hours ago
    • ghastmaster2 hours ago
      I am curious how you found that URL? There is no link to it on their general status page.
      • ghastmaster2 hours ago
        Found it. Click on "Global Outage" In the orange top bar. Hard to find when there are three different colors for hyperlinks on one page.
  • gradstudent3 hours ago
    How is it the browser extension doesn't have a local cache? It seems like basic functionality. I'm having to copy passwords by hand from the mobile app, which does have a local cache.

    Anyway, it's a good reminder: self-host all the things!

    • bsoles3 hours ago
      Mine does. I am able to login to the browser extension with my password and see all my passwords. I think there was a setting to enable local caching somewhere.
  • lillesvin4 hours ago
    Last thing I saw before my Proton Mail stopped responding was the "how are we doing?" survey modal, which I dismissed because I just wanted to get to my email.

    Hope it's nothing too bad.

  • windward4 hours ago
    > Proton Pass

    >> Browser Extensions: Major Outage

    A nice reminder to keep passwords offline.

  • 4 hours ago
    undefined
  • didacusc3 hours ago
    Still down
  • colordrops4 hours ago
    Just as I was trying to get a 2fa email for a time-critical payment...