Playdate maker Panic is refunding tariff fees to customers(www.gamedeveloper.com)
16 pointsby ricobecks6 hours ago2 comments
  • tencentshill5 hours ago
    Why is it even a question that this should be the default? Each company has extensive records of which customers paid which portion of tariffs and exactly how much they were.
    • sokoloff3 hours ago
      For an import of a finished good sold directly to an end-user perhaps.

      Many tariffs are on components that went into finished goods. In cases like that, consumers may have experienced higher prices but without the importer knowing who they are.

      Or goods imported and then sold through a distributor (traditional or marketplace). That final sale was more expensive because the import was more expensive but the distribution channel knows who got the goods, but not how much the increase was and the importer knows the refund amount but not who the customers are.

    • NDlurker4 hours ago
      >He continued: "Still, it took a lot of work for us to file all the paperwork to get the refund from the government, and it took work to build a little system to process the refund, and sometimes it felt like, wait, why are we seemingly doing more work than even gigantic companies are on this issue? That felt weird. But I guess it makes sense in a way, because our small size means we’re far more directly affected by something like a tariff."

      Because it cost time/money to send money back to their customers

    • Psillisp4 hours ago
      The Rules of Acquisition - Rule 1: Once you have their money, you never give it back.
  • 6 hours ago
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