This is a serious answer: Microsoft dissolved its test discipline in 2014, early in Nadella's reign, in favor of developer-led testing and telemetry based bug detection. The results you can judge for yourself.

> Has Microsoft forgotten how to test software?

Well, yeah. Not sure how you missed the news but it was back in something like 2015 when they got rid of all their SDET roles (Software Development Engineer in Test). Since then, the quality of their products have been steadily declining. And recently it's become even worse with the introduction of AI-generated code.

Everyday when I come to work it is a case of "How will something Microsoft break today?". It is different everyday, it is always something very silly and petty and small. I am so tired of this crap happening non stop. They are a trillion dollar company and they turn out amateurish crap nowadays.

A few weeks back I was trying to recover an Xbox account using their website. I have never seen a more convoluted, sluggish running interface and web response time than what they have clobbered together. I suspect they must just keep layering software stack on top of stacks rather than keeping everything lean.

Once I got the account recovered, firing up the Xbox is a gamble in if it will work. Either is just hangs as it tries to ping back to MS servers or it just hangs when booting stuff for... reasons. Again, they have had decades to get this right...