I found it worse than alternatives in the similar space (Claude, genspark, kagi research, etc.) and slightly baffling they were being acquired at a $2B valuation in the first place.
I have lots of highly-educated knowledge worker friends who aren't particularly techie but who swear by Claude Cowork.
The only downside (and a big one) is that by not being natively offered by OpenAI, Anthropic, etc. you're paying @ API billing and not plan billing, which makes it less appealing. (Of course Manus has a wrapper around this w some token system, but it ends up being expensive)
I generally found the quality decent (say, similar to other competitors), but the speed of task completion was very slow. I think because they would depend too much on Sonnet as a core backend, and relied on big/expensive models more than other harnesses.
> As part of our transition back to independent operations and to comply with regulatory requirements in specific jurisdictions, data generated by certain users on/after December 29, 2025, will be deleted from 8:00 a.m. on August 23 through August 24, 2026 (SGT). Affected users will be able to back up their data from now until 7:59 a.m. on August 23, 2026 (SGT) and restore it starting from 8:00 a.m. on August 25, 2026 (SGT).
For instance, India has quite literally banned Alibaba Cloud and related.