It is not. One of their employees wrote the prompt and hit Enter.

Employee is liable for not telling boss he can't guarantee behavior doing this. N-1 layers of management inaccurately assessed and mismanaged the reasonably foreseeable risk. Literally the only one not culpable in the entire chain is the machine itself.

Appeals to "It's complicated" constitute the crumple zone desired by people who really need the aforestated to not be the case to keep being paid.