Literally every unmanaged, user content controlled platform devolves into the basest scams, thuggery, and unpleasantness. This is why we can’t have nice things.
How does that help them?
Backwards indeed.
I wonder what the exact language was. If it included something like “5 star review” on that card, then the guy deserves getting kicked out from Amazon and getting his business shut down (it’s federally illegal to do that per ftc regulation). If it was just very neutral language asking for reviews, then that sucks, and hope he can get it resolved with Amazon eventually.
* there was no obvious way to do it. Closest thing was by reporting issue on product.
* there was no way to show the customer service agent a picture of the mail. Chat did not support sending pictures & they were unable to open imgur link.
* agent recommended me to leave a report it by leaving review to the seller page. I did that and next day review was deleted.
So it's pretty clear that Amazon didn't care and I doubt it has changed (unless the law you are talking about is recent one).
If I search for X I’d vastly prefer a few simple options that aren’t counterfeit or junk vs here’s 150 variants of your thing, most of which are junk but hey look at the size of our selection!
I had some interesting insights (vendors want to be unique, but need to keep products visible in search, so they typically use a common transformation within their own listings to satisfy both properties), but left before implementation rolled out. Based on current search results, either they failed or the project was abandoned.
I’m shocked at how some categories just contain junk from random brands with unpronounceable names. Want a music player by Sony or even RCA? Those brands have left that market completely for B2B products or are a licensed name on top of some garbage. Now you can get a Zaqe, Picxiul, Lwyinp, Globluum, or Swofy!
IE folks will take a 4 pack of something that sells for $20 and sell each bottle individually for $10 each.
For heavy things the shipping ding is bigger, but they also usually cost at least $30. No one bothers to sell $5 items like 50lb bags of basic sand on amazon.
It’s like Uber saying book and pay for a ride, cars are 2 min away. Great here’s my money, send a car. 15 min later still waiting for car…