I think this is just the default endgame of large corporates which suck up large quantities of customers. They are a race to the bottom and you end up with service by footgun. My own company is responsible for doing this in our sector. Literally every technology decision favours automation over verification because it's cheaper to say sorry than do it right.

Honestly they really are starting to look that way. Total opinionated Walled Garden that's against an open and thriving ecosystem. Unlike Microsoft the technology is not yet garbage but I hope this isn't where they're going to end up