Good question. I find that GPT-5.5 thinking is very good at not thinking for simple questions, so much so that I've never had the need to use the instant model even for quick Q&A.
I'm assuming the instant model, then, is an entirely different smaller model mainly serving the free tier of ChatGPT.
Good point. I feel like this does a disservice to ChatGPT -- IIRC even the free tier of Claude points you to Sonnet 4.6 by default, which is magnitudes better than 5.3-instant which has been the default in ChatGPT.
Hence most users will immediately think Claude is smarter, even if their best models are on par.
Correct. I have the $20/month plan and I just checked, the default is 5.3-instant. I can manually switch it to Thinking is 5.5. I also have it set to auto-switch.