Perhaps a story of change and how new businesses shift existing ones? Nothing new though but still important to keep in mind.
The demographic doesn't go to malls much anymore. Gone are the days of dumping preteens at the mall when school was out.
I expect management probably didn't do as well as they could have too.
While tech has definitely enabled this shift, it doesn't seem overly relevant, outside of the current doomer views (albeit, it feels, valid views!)
And, you know. Being laid off seems part of the culture nowdays