Atlassian Enables Default Data Collection to Train AI(letsdatascience.com)
118 pointsby kevcampb3 hours ago17 comments
  • martinaldan hour ago
    Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy:

    - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough

    - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page

    - Every new feature they introduce into JIRA/Bitbucket over the past couple of years just doesn't work.

    - I tried their AI stuff on the free trial, didn't work at all, tried to cancel, can't cancel the free trial online and had to write a load of support tickets (of which the support ticket contact form bugged out multiple times).

    Anyone have any insight into why things have got so so dysfunctional? Tech debt? Talent leaving? Both? Even 'bad' enterprise software tends to be able to keep the most basic features running, but Atlassian is a whole new category. If you check their 'community' it is just hundreds/thousands of bugs with workarounds.

    • ravenstine13 minutes ago
      Jira is buggy as hell these days. Lots of desyncing that forces me to refresh the page. I can have a ticket open on a sprint board and the modal spontaneously closes after a while, forcing me to reopen it frequently. The other week there were tickets that simply refused to show up in their respective sprint board no matter what I did; later the epic magically appeared on the board out of nowhere, then finally the individual tickets themselves reappeared.

      Gotta love the value that vibe coding has added to this world.

    • mhitzaan hour ago
      Featureatis. Just keep pumping out features with no thought. Today, probably also AI-coded .

      Even in mid-sized projects if you keep pushing for only new features you'll get a similar system. At least my experience in 3 or so midsized projects that I've worked on where nothing else mattered than checking of features from a huge backlog.

    • wsatban hour ago
      The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.
      • saganusan hour ago
        I've always thought I was the only one experiencing this and felt like I was crazy.

        I guess it's "good" to know that I'm not alone.

        The amount of times I've searched for a ticket that I know it's there (because I either have it opened in a different tab, or because I just created it), but can't find, it's just way to many.

    • ezoean hour ago
      Umm? Is there single step Atlassian did it right? It's a cancer of software development the suits force us to swallow while real development and useful documents are outside of their service because it's so stressful to use.
  • Bnjorogea few seconds ago
    Plenty of other companies enable this by default too, such as Github, Figma, Adobe, Vercel. I think it's fair to assume that if you ahve data stored within any company, they'll by default use it for training.
  • kevcampb3 hours ago
    I really wish I could find a better source to link to for this. By default, all free and paid customers are being opted-in to their data being used for AI training.

    All your Confluence pages, Jira tickets, etc.

    https://support.atlassian.com/security-and-access-policies/d... describes how to disable this, but it also appears that the setting to disable this doesn't exist (it's not visible on any of our instances).

  • jerhewet18 minutes ago
    Will Atlassian be harvesting code and content from private Bitbucket repositories? The wording in their policies and FAQ's is vague, so I'd like to get a definitive (Yes / No) answer.
  • microflash11 minutes ago
    I read this as "Stop using this product" toggle every time a company does this without consent. It has done a good amount of mental and financial improvements to me.
  • dreknows42 minutes ago
    The opt-out-by-default pattern has been gradually normalizing in enterprise SaaS, but what makes this particularly egregious is the combination of two things: the data scope (not just metadata, but all in-app content per kevcampb's link) and the broken opt-out (the disabling setting not rendering on any instance).

    One is a policy decision you can argue about. Both together suggest the friction is intentional.

    The data residency point is worth flagging separately - a lot of enterprise buyers treat region-pinning as a privacy guarantee for everything in their contract. It was never that. Residency tells you where data is stored at rest, not who can access it for what purpose.

    • tgv5 minutes ago
      What makes this extra scummy is this:

      “If customers were to right now terminate their contract, the new data contribution settings will not apply to them as these will not be enforced until August 17, 2026,” (from https://www.theregister.com/2026/04/18/atlassians_new_data_c...)

      So you can't even take a bit of time to consider your options.

  • huwsernamean hour ago
    If the rumours of an Anthropic acquisition are true, this makes a lot of sense. Anthropic are probably looking for a clean, high-signal dataset of metadata around business tasks that they can buy.
    • tailscaler2026a minute ago
      Absolutely false.
    • ezoean hour ago
      I doubt data in Atlassian are anywhere close to clean or organic. It was designed by hell to swallow shit to real programmer who does real works outside of Atlassian.
      • jerjerjer32 minutes ago
        Programmer adjacent data can already be consumed from git repos. Atlassian has PM data.
  • 23 minutes ago
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  • willis93621 minutes ago
    Presumably the government and HIPAA carveouts are for legal obligations. Trade secret theft is illegal so I wonder why they're not considering this.
  • reeseparker63an hour ago
    Worth noting that Atlassian's data residency options don't exempt you from this—your data can still be used for training even if you've pinned it to a specific region.
  • firesteelrain19 minutes ago
    No wonder they wanted to stop supporting the Data Center versions for on prem.
  • kepanoan hour ago
    The official Atlassian FAQ on this change:

    https://www.atlassian.com/trust/ai/data-contribution/faqs

  • pkilgore21 minutes ago
    Does this apply to Loom?
  • sebakubisz23 minutes ago
    [dead]
  • boxingdog44 minutes ago
    [dead]
  • oliver236an hour ago
    genius move.
  • tqwhitean hour ago
    I don't see it as a misstep at all. The purpose of StackOVerflow is to share expertise.

    I am 100% supportive of it being used for training... AI, you, everyone.