I was frustrated with existing tools like Pipedrive and HubSpot — they often felt too complex, restrictive, or expensive as teams grow.
The idea is to keep the CRM as a simple system of record, while integrations, automation tools (like Zapier or n8n), and AI agents handle the customization and heavy lifting around it.
It also includes self-healing API endpoints to make integrations more resilient.
Github repo: https://github.com/customermates/customermates
Website: https://customermates.com
Self-host docs: https://customermates.com/docs/self-hosting
It’s still early, so I’d really appreciate feedback: - does this “system of record” approach make sense with the rise of AI Agents for automations? - how would you use something like this with your stack?
Happy to answer any questions!