I'd say AI makes a lot more sense at the Guardian than it does Amazon.
If AI at the Guardian gets a few facts wrong, no big deal. Most readers probably won't notice. So better luck next time.
But if AI at Amazon gets a few facts wrong, millions of customers can be directly impacted. And this is hard not to notice.
It doesn't take much noticing before customers start going elsewhere.
AI shouldn’t just be used to speed up coding. It can improve quality through testing too.
Amazon had outages caused by humans in the past.
Everyone has had and will most likely continue to have outages. The question is --- what is the trend? Are they increasing or decreasing with increased use of AI at Amazon?
Amazon has allegedly discussed internally the “trend of incidents" related to “Gen-AI assisted changes".
“Folks, as you likely know, the availability of the site and related infrastructure has not been good recently,” Dave Treadwell, a senior vice-president at the group, told employees in an email, also seen by the FT.
https://www.ft.com/content/7cab4ec7-4712-4137-b602-119a44f77...