Hey HN, Fran here.
Quick backstory: I run a small SaaS and last quarter I noticed 4 users cancelled within the same week. When I reached out to ask why, every single one mentioned features they'd requested months ago. One had asked three times — in a Slack thread, a support email, and a Typeform survey.
I never connected the dots because the feedback was everywhere and nowhere.
I looked for a tool to fix this. Most feedback platforms were either enterprise-priced, overcomplicated, or dead projects. So I built Plaudera over a few weekends.
It's simple on purpose: a public board where users submit and vote on ideas, an embeddable widget so feedback comes in where users already are, and automatic duplicate detection so "dark mode" and "add night theme" don't live as separate requests for 6 months.
Stack: Next.js, TypeScript, PostgreSQL. The widget is a single script tag — no framework dependency.
Currently doing lifetime deals at $49 because I'm early and want real users giving real feedback (yes, I use Plaudera's own board for Plaudera — feedback.plaudera.com).
Would love your thoughts. What would make you switch from your current setup — even if that setup is a spreadsheet you haven't opened since October?