2 pointsby Pepp382 hours ago2 comments

apothegman hour ago
Some web analytics libraries will take screen recordings of each user session. (No comment on the ethics of that.) Making a habit of watching those recordings in the early days of releasing a new feature or major UX change is a common pattern for detecting when users give up and supporting theories as to why.
JohnFen2 hours ago
I have seen many websites that detect if you've entered something into a field or touched some control and then try to switch away from the page. They then pop up a dialog box saying something like "you have unsaved changes, are you sure you want to leave?"
- Pepp38an hour ago
  Yeah, I’ve seen that too.
  I always feel a bit uneasy with that pattern though. It kind of pushes the responsibility back to the user and adds friction, and it still doesn’t help when things go wrong accidentally (tab suspension, crashes, backgrounded apps).
  Once that happens, there’s no warning and no signal that anything was lost.
  Is that just something teams generally accept, or have you seen other ways people deal with it?