ServiceNow Stock Tumbles 50% in a Year: Good Earnings Don't Stop 'Death of SaaS'(www.salesforceben.com)
21 pointsby xnx7 hours ago4 comments
  • malshe3 hours ago
    I have heard a few analysts mentioning that software stocks are under the threat of AI. Apparently now anyone can build enterprise software in their pajamas using AI. To the extent that this ridiculous reasoning is driving the stocks down, I think it presents a good buying opportunity. But one has to wait until the bleeding slows down a bit.
    • basch3 hours ago
      it might be more that business process can become a plain text word document, that modifying the program requires only describing the change in plain language, that the user interface to show information becomes unnecessary when you can just ask any question, that data can be loose and unstructured, even stored as images, and interpreted on the fly.

      the general purpose chatbot plus a "how to" does replace needing to build esoteric specialized workflows.

      • subscribedan hour ago
        Now can you explain how do you replace Service Now (service management tool cursed with the ticketing system) with a flat text file.

        If it's a compelling proposal, I might share it in my company. I'll make sure to credit you in the document.

        Of course in line with your radical complexity savings, I expect the comprehensive proposal to be at most one paragraph long :)

  • piloto_ciego41 minutes ago
    I literally quit my job because of how much I hated working in ServiceNow. It's the worst platform I've ever had the misfortune to be forced to used. I was trying to get people to let me build replacement tools - there was so much stuff that we were paying out the ass for that we absolutely did not need with ServiceNow. It's really expensive and extremely poorly designed and you need specialized people just to maintain it. At a certain point, it makes a lot more sense to roll your own, maintain your own, and not let some company bleed you dry.
  • ares6233 hours ago
    > The only major SaaS stock that is on the up is Oracle, with a 4% increase in stock price over the last year.

    Someone wrote that with a straight face. It almost feels like the whole article's purpose was to sneak that line in there.

  • esseph4 hours ago
    This is a huge deal in the US Enterprise space.

    ServiceNow is not exactly the Operating System that companies run by (arguably ITIL or other frameworks), but its operation is (arguably) critical to making those kind of business systems work.