That might mean access to the automatic chat-backups which by default are not end-to-end encrypted (so that Archetypal Aunt Tillie can get her chats back when her phone is lost) or some mechanism that controls the client-program.
By default, WhatsApp chats are backed up to Google (Apple?) storage in an unencrypted form.
But some people would expect the two endpoints to be their device and their human counterpart's device. Mobile app to mobile app and encrypted across all servers.