In some critical attention places it is possible to "engineer" a bit more reliability into human systems with crutches like shifts and incentives (the military sometimes succeeds at this for mission critical applications), but in most it is a failure of system designers and software developers.
I guess the content of the website is not that important then.
Instead, consider it as attempting to extract singular pieces of information that fall outside the norm.
(And do so from a complex, noisy, or even outright adversarial environment,under suboptimal conditions, possibly even below the noise floor. )
With that framing it's actually pretty amazing that people DO notice as much as they do! ;-)