You’re right that most people don’t file claims often, and that’s something we’re actively thinking about. The core idea behind ClaimVault isn’t just during a claim, but making it much easier to be prepared before one happens — when photos, receipts, and context are still easy to capture.

That said, your point about usage-based or claim-window pricing makes a lot of sense, especially for renters or homeowners who may only interact with insurance a few times in a lifetime. We’re exploring options like pausing subscriptions, shorter-term plans around an active claim, or alternate models that better match how infrequently claims occur.

Appreciate you calling this out — it’s exactly the kind of perspective we’re hoping to learn from early on.