Making a product to explicitly skirt agreements while working for a corporation is ... a choice
Possibly a version of, “I lack the freedom to operate with a moral code at work because I’m probably replaceable, the job market makes me anxious, my family’s well-being and healthcare are tied to having a job, and I don’t believe the government has my back.”
In industries like this there’s also a mindset of “Who cares, it’s all going to corporations anyway, why not send some of that money to the corporation that writes my paychecks?”
I understand the utilitarian qualities of the argument, but I submit that there’s a reason that capital-E-Engineering credentials typically require some kind of education in ethics-in-design.
I think a lot of skilled engineers want interesting challenges where they break boundaries, and being in an environment that wants you to break those boundaries allows them to legitimize why they are doing it. That is, "someone else is taking moral responsibility, so I can do my technical challenge in peace"
I’ve led a sheltered life and never met one, people have told me they wouldn’t apply for a role with a company for ethical reasons maybe they even believed they would get the job
Though, sometimes the exact reason is muddied, since companies that are perceived as unethical in how they behave externally are often also perceived as unethical in how they behave towards employees. So you might object on pragmatic grounds of how you'd be treated, before you ever get to, say, altruistic grounds.
Also, sometimes fashion is involved. For example, many people wouldn't work for company X, because of popular ethical objections to what they do being in the news, but some of those people would probably work for an unknown company doing the same things, without thinking much about it.
But often it's just "I don't like what company Y is doing to people, and I wouldn't work on that, even if they treated employees really well, and it was really fashionable to work there".
(See, for example, the people who refused to work for Google after the end of Don't Be Evil honeymoon phase, even though they generally treated employees pretty well, and it was still fashionable to work there.)
I think pretty much everyone has an internal red line, of course they will vary a lot and may even move over time.
Over time I realized that the company knew this wasn’t really true. Daily deal customers weren’t likely to return. They went where the deals were. The influx of cash from daily deals was a marketing expense, almost always at a loss (most deals were 50%+ off and half of the remaining revenue went to LivingSocial), and buyers rarely returned so SMBs would never recoup their loses.
Once I figured this out, I decided to leave even though I would miss my equity cliff by a month. I ended up joining ZenPayroll (now Gusto) early on because they were helping SMBs with a real problem (payroll was a fking nightmare back then.)
o/
i was offered a high paying job, with relocation to a 1st world country (at the time, i was living in a 3rd world country with high murder rates), to a industry that i consider quite shady (and it's not military and not around killing -- i have no issues with both of those). i politely refused.
most of my friends, at the time, told me that they would've have accepted without even thinking, but for me, it's just not worth it.
The moral fortitude on that man!
I applaud his actions, but genuinely do not know if I would have the stones to leave my job if I was in a similar position!
An architect or engineer is expected to signal and object to an unsafe design, and is expected by their profession (peers, clients, future employers) to refuse said work even if it costs them their job. This applies even to professions without a formalized license board.
If you don't have the guts and ability to act ethically (and your field will let you get away with it), you're just a code monkey and not a professional software developer.
Ultimately it was only used to install malware in the form of browser extensions, typically disguised as an installer for some useful piece of software like Adobe Acrobat. It would guide you through installing some 500 year old version of Acrobat and sneakily unload the rest of the garbage for which we would be paid, I don't know, 25 cents to a couple dollars per install. Sneaking Chrome onto people's machines was great money for a while. At one point we were running numbers of around $150k CAD per day just dumping trash into unsuspecting people's computers.
At no point in the development of that technology were we told it was going to ruin countless thousands of people's browsers or internet experiences in general. For quite a while the CEO played a game with me where I'd find bad actors on the network and report them to him. He'd thank me and assure me they were on top of figuring out who was behind it. Eventually I figured out that the accounts were in fact his. They let me go shortly after that with generous severance.
I don't miss anything about ad tech. It was such a disheartening introduction to the software world. It's really the armpit and asshole of tech, all at once.
You're in the planning meeting discussing this feature, you ask "Hey, are we allowed to do this? I thought stand downs were contractural." and your PM says yes, they got the okay from legal. Now what do you do?
Now that I could definitely see happening. I would also want that in writing somewhere.
I guess discovery for the impending lawsuits should be very interesting
“The Dark Pattern by Guido Palazzo and Ulrich Hoffrage teaches us about the power of context, which is stronger than reason, values, morals, and best intentions. It is an uncomfortable and painful lesson about the root causes of 'corporate infernos.' "
The context matters.
Think of the banality of evil in WW2 Germany.
We are capable of doing almost anything, good or bad, as long as the shoal around does it and pretends it normal.
First comes a full stomach, then comes ethics.
Yes, thank you for making the web objectively worse for everyone. Yo should feel bad.
It's not like any crime was committed, and civil liability falls squarely on the business here, not its employees. And the whole dispute is only about which marketing company receives marketing revenue - something where the world would improve if they all disappeared overnight. Doesn't really seem that evil to me. Underhanded, yes.
I think the only reason there's any outrage at all, outside the affiliate marketing "industry", is that some of these marketing companies are YouTube personalities with whom many people have parasocial relationships. Guess what, they just got to learn the hard way why capitalism sucks. What Honey did is a valid move in the game of business. Businesses throughout history have gained success by doing way worse things than this. Amazon's MFN clause is way worse. Uber's Greyball is way worse.
You'd think that if you were an engineer building and maintaing a system like this, you'd have an "are we the baddies?" moment, but guess not.
Their personal site is also linked in the video description https://www.benedelman.org/honey-detecting-testers/
When you can't escape an evil system you just have to do your best within it, while either working to get out of it or working to improve it however you can. What more can anyone ask of you? Capitalism is pretty much inescapable, but thankfully I'm not convinced that capitalism is an evil system inherently, it just needs strong constraints and regulations to keep it from being used to do evil things.
At the same cost? Sure.
At different costs? We see that is not the case.
People don't. A few do, but most don't. There are many who would still prefer the more popular phone and an ethical cost is something they only mention when asked but is given only minor weight when it comes to decision making. Some might try to justify it by saying you can't be sure a phone claiming to be ethically made actually is, but how many even considered that much when making the decision?
>While it's fine to feel guilty for your involvement in the scheme don't let that get in the way of placing the blame for it squarely on the people who set things up this way and put you in this position.
Who is really at fault on a systematic level if the population decides lower costs is what they really wants regardless of what sacrifices have to be made. If we look at a less morally challenging area, say air travel, and see how many people claim to want a nicer experience, yet airlines are always focused on cutting costs. Is that the fault of the airlines? Or is it the fault of the consumers who, despite what they say, show extreme preference for lower costing tickets? We can blame any seller at the moment, but we can't ignore the market pressures that picked the sellers who stayed and the ones who went out of business.
The conclusion was that affiliate marketing claimed a lot of sales in their reporting, but the brand was strong enough (this company was #2 by market share in the country and #1 on most brand metrics) to get those customers without affiliate links.
Is it the archive at fault or is the original webpage this way?
Works for me here, and in 90% of the cases where someone complains of annoying page behaviour (cookie banners, revenue optimizations, subscription solicitations, "click here to ...", paywalls, ads, et alii ad nauseam).
Seriously, just disable JavaScript on unknown/untrusted/undeserving sites. It makes the web tolerable.
It seems to be loading fine now.
Recently, he released 2 more parts with more new information that paints Honey in a pretty bad light: https://youtu.be/qCGT_CKGgFE https://youtu.be/wwB3FmbcC88
I hear there is lots of fraud where bees honey is mixed with sugars and sold off as “honey”.
I’m disappointed this is about a browser plugin that no body in their right mind should be using at all.
Obviously Internet affiliate marketing schemes are built on mutual exploitation of asymmetric data collection. This cannot possibly surprise anyone.
With that said, this is a good article with excellent data collection and evidence presentation. It's great to have documentation of obviously corrupt practices, even if they are unsurprising.
- The Honey browser extension inserted their own affiliate link at checkout, depriving others of affiliate revenue.
- Honey collected discount codes entered by users while shopping online, then shook down website owners to have the discount codes removed.
- Honey should have "stood down" if an affiliate link was detected, but their algorithm would decide to skip the stand down based on if the user could be the an affiliate representative testing for compliance.
Allegedly.
Re the third point, the algorithm would skip stand down for users who weren't likely to be testers (based on account history and lack of cookies for affiliate marketing admin panels).
I mean, fraud in online advertising? Say it ain't so!
"Who gets a kickback on this toothbrush" is a much MUCH less important question than "do you pollute the air we are all breathing".
It's not about the severity of the impact, its the fact that they were breaking the rules and explicitly coding to actively avoid being caught by testers.
Of course I agree that health is more important than affiliate commissions. So the comparison only goes so far.
I think the very interesting wrinkle here is that, for the most part, their victims are corporations - meaning, sadly, that it's much more likely they will be prosecuted, either in civil or criminal court.
The same could be said about yt-dlp. They know what they are doing youtube doesn't like. But yt-dlp itself is legal.