You can see this skew quite easily on these reports by looking for VW AG cars that are generally identical, and comparing their rankings, like Audi A1, VW Polo, Seat Ibiza and Skoda Fabia.
(note that this isn’t really to defend Teslas, which are clearly behind on this metric in Germany for some reason. Just; the reason could be “their service is overpriced and nobody wants to take the car in” rather than “the car is junk.”)
Damage done by the driver is one thing (AFAIU, Tesla Service pricing is pretty damn competitive for repairs), but warranty work like light alignment and function, premature suspension wear (big on Teslas), and brake maintenance probably don't make a difference to Tesla if they are done before the safety inspection or after in terms of cost, but is rather important in terms of reputation...
I have the answer to all these questions :-)
Its very simple. I was about to answer "me too - i have no clue why the germans say that" (to all the (real) tesla owners here that explain that their car was by far the most reliable car they ever drove..
But then I forced my mind to truly remember. None of the two priuses had any issue that required repair in its first 60K miles.. - I remember saying that because the caravans were not like that.I never bought a over-engineered german car - but I am guessing they are not far behind.
But really the tesla - had some issues: - taking the car to fix an erroneous TPMS alert (tire pressure measuring system) (twice) - replace headrest - headrest "bubbles"
My mind doesnt really recorded the above as repairs.. because they were totally painless... the second was a mobile visit - I opened the app - service - asked me for photos - it told me sorry - we will fix for free - because its the first time - they asked me to leave the car outside the garage - the next day found the car fixed
As for the TPMS it involved a 4 week out visit to a tesla - and even though nothing was perfect... i left that place feeling i have visited a utopia were car dealerships are friendlier than anthropology and more trust worthy than your accountant. Most importantly though i never did anything else for the Tesla. no oil service nothing. For 3 yrs I just commuted in it - occassionally washed it - and last month i changed its tires... Not even refilled the water. Every other car (included the priuses) involved the time investment of visiting a dealership twice a year - were someone would make sure the car was alright. They wouldnt charge me - because they made me buy with extra $K the free service while the car in warranty package.. .. But still in my head I must have counted this as an actual service penalty. So thats the diff in the apples to oranges german comparison. They compare german cars that are being regularly service with Teslas that never do. I may be right!!!
odysseas
The first service was a couple of months ago where they:
- Changed the HVAC filter
- Changed the HEPA and carbon filter
- Checked the brakes, which were fine.
Aside from that, I've put on new windscreen wiper blades and a new set of tires.
Without paying for the report, we can only speculate as to what TUV considers a serious defect. If the rates are as high as claimed (17% Model Y, 13% Model 3), then the issues are most likely minor things such as rusty brakes or rear axle clicking. Rusty brakes are less than ideal, but they're common on EVs and they work just fine. The fix is to simply use the brakes occasionally. If anything it's an indication that the vehicle requires less maintenance because the brake pads won't need replacement as frequently.
1. https://www.tuvsud.com/en/newsroom/press-releases/2025/novem...
2. https://www.youtube.com/watch?v=1HncCmgMp-s
3. https://service.tesla.com/docs/Model3/ServiceManual/2024/en-...
Are the Germans biasing toward their companies? Or am I underrating VW’s quality?
https://www.consumerreports.org/cars/car-reliability-owner-s...
Teslas never get serviced, and they don't really use their brakes either due to regenerative braking, so stuff like "rust on brakes" counts as a strike against their "reliability" in this study even though it's harmless.
In reality, owning a Tesla is way more painless than owning a VW.
Japanese cars are more forgiving in that regard; some can go forever with the bare minimum.
Second, as described in other comments, this is just an analysis of safety inspection data. So you've got to consider the ease with which people can "just take it to the dealer", whether they trust the dealer enough to take petty stuff to them and the kind of people who buy what (Altima factor).
I’m not disagreeing…I’m just confused. It’s a good point on the selection bias.
Our Benz sprinter needed an engine at 11k miles.
I wonder what they count as defects.
My biased opinion is that it won't get better in the future, because Tesla has ceased to be a company that aspirational people will work at, and the CEO isn't even interested in being CEO of a car company.
I hope that Chinese EV makers gain access to the US market directly or indirectly, and are able to globally diversify. It's the only way we'll really get the EV revolution and the diversity of models and form factors.
We'll certainly never get it with Tesla. They are years behind in battery tech, they basically make two cars.
If Tesla had a real CEO, they wouldn't just have 10 models of cars, they'd have multiple marques, true luxury cars, entry level cars, probably would have acquired other struggling automakers for production capacity, market access, existing designs to adapt, would have had companies pushing PHEVs with their motors, battery packaging, and battery management.
Instead, they make two cars, and still have a CEO that did perhaps the single dumbest public gaff in the history of corporations with his public nazi salutes and AfD dogwhistling.
They find faults long before your car breaks down
The article doesn't even get this right. It's the 2026 report.
https://www.tuvsud.com/de-de/publikationen/tuev-report/maeng...
Trying to buy this report but I am failing right now.
* Tesla Model Y ranked most unreliable among nearly new cars, with 17.3% serious defect rate.
* TÜV report found rising major defects, particularly in electric vehicles like Tesla’s Model 3 and Y.
* European brands, especially Mercedes and Volkswagen, dominated reliability rankings across all age groups.
Just because you haven't personally encountered a serious defect doesn't mean there's no problem with it at all.
Funny enough, my 2007 BMW had so many issues and cost so much to maintain i used to call it a “wallet burning machine”
He’s got an early 90s 525i BMW and I’ve got a 2000 SR5 Toyota 4Runner.
The engineering of my Toyota is so much simpler and easier to work on than his BMW. But his BMW has given us a lot more practice, if you know what I mean ^_^
Reviews tend to skew negative. Where are all the angry Tesla owners here? (Seriously. I want to hear from angry HN readers about bad 3|Y ownership experience.)
I have a Y and an S (Palladium) and the Y is solid (only service for usual EV wear items) but the S has been... a "luxury" vehicle let's say that. I'd imagine some of the issues it had in its history wouldn't pass German TUV, but I got the things I noticed fixed under warranty.
I'm really curious how the newer vehicles do. It's a bit of a running joke "the new ones will be better!" but I really do see the improvement in my 2023 Y versus the 2020 3 I had. The S falls somewhere in between in a way that makes sense given its price point and year.