That 20-second hang bug has actually been resolved since you tested it. If you'd like to give it another shot, you should get the full smooth experience now - no more awkward silences. Really appreciate the feedback about it being more professional than most screening calls, that's exactly what we're going for!
Also considering that your 'AI' collects and processes, voice, name, PII, perhaps financial data, etc... good luck with the DPIA!
Would love to discuss the regulatory landscape further - please reach out to oleh.savchuk@prepin.ai when you have a chance.
https://en.wikipedia.org/wiki/Telecommunications_device_for_...