307 pointsby fmerian4 days ago29 comments
  • fdlaks4 days ago
    Wow. 900 applications down to 10 "SuperDay" participants down to 4 hires. All to work at.... posthog. What a depressing statistic.

    This felt like a humble brag to help make their point about hiring good talent and how many people want to be a hogger (or whatever they call people that work there) but this just really highlights how brutal the job market is. Yes the market is also flooded with unqualified applicants and or bots that will apply to any job listing thats posted, but still this is ridiculous.

    I really feel bad for the 6 people who had to endure the technical interview AND THEN were given the honor of attending the "SuperDay" which sounds like a full day of at least 5 interviews, 2 - 3 being technical, and still got rejected. Not sure what the technical interview is like at posthog, but assuming this is just an hour phone screen those 6 people still probably had more than 7 hours devoted just to interviewing at this place just to get rejected. That's not including any time spent preparing for interviews or anything else either.

    There must be a better way to do interviews. Posthog is not Google, Posthog (or any other startup) does not need to hire to the same standard that Google does.

    Let me know when you're on par with Google in terms of revenue or benefits or prestige, or anything else really that Google offers then sure I will jump through as many hoops as you want for the interview. Until then, hard pass.

    • danielscrubs3 days ago
      As someone who considered applying to PostHog but never to Google (even though Google recruiters reached out to me, while PostHog’s did not), I can explain why they attract applicants.

      First, in several countries, working at Google won’t make you rich—they don’t always offer the highest salaries in the region. You’ll have a comfortable life, but you’ll still need to work for the rest of your career. Second, Google is not a remote-first company, which is a dealbreaker for some.

      My (perhaps flawed) reasoning was that, in its early days, PostHog was a very small company with a great product that people genuinely enjoyed using. If you received stock options, the potential for a big financial upside seemed high. Plus, working at a small company is simply more exciting—your contributions actually make a difference.

      • fdlaks3 days ago
        Does Google not offer RSU’s to employees outside of the US? You won’t ever get rich off of salary alone, salary and RSU’s of a growing publicly traded company is a different story though.

        As you alluded to, it’s very rare for even founders to make a life changing amount of money from a company they start, it’s exceedingly rare for early employees to have this happen and should not be a reason you consider working at a small company.

        The right reasons to work at a small company are the other ones you mentioned: high impact, like working in small teams, interesting work, cool product, etc… but my point is that the interview process for the small company and the big company are often times very similar even though the amount of risk, scale, future career opportunities, and potential financial gain are worlds apart from each other, which isn’t right.

        The level of effort I should have to put into an interview should be proportional to what I stand to gain by getting the job. This is kind of already how it works naturally because more desirable jobs have more applicants which makes it more competitive and requires more preparation. I stand to gain much more working at Google than I do at posthog, so why am I spending around the same amount of time interviewing at each place? Is working on a smaller team and having more impact on a smaller product worth it to me to do that? Personally that answer is no which is why I don’t understand the interview similarities (mainly time spent interviewing and acceptance rate in this case).

        • soneca3 days ago
          In Brazil, it seems to offer, but it amounts to a very good compensation, not a retirement-in-10-years compensation.

          Levels.fyi puts the total compensation of a L5 at ~$140k/year

          https://www.levels.fyi/companies/google/salaries/software-en...

        • danielscrubs3 days ago
          PostHogs seed round was 3 million USD, but the likelihood that Google at this point of time is going to lets say 20x in a decade is vanishingly small. And remember, even in the early days customers loved them, so certain risks where lowered.

          Remote-first also changes the dynamic of who gets promoted.

          I mean each to his own, but personally I would rather bet big iff I wanted to quit my current job. I think now the PostHog sail has long gone with the risk and reward ratio.

          • fdlaks3 days ago
            Sure as long as you realize you are really betting big, if you’re lucky and after dilution you own 0.1% of the company, posthog needs to sell to someone for a billion dollars for you to make one million.

            And that’s one million before tax, before the preferred stock gets paid out to the big investors, after the lock out period where you can sell your stock a few months after the deal goes through. That’s not 1B valuation either, that’s someone buying the company for 1B in cash. Not impossible, but definitely unlikely.

            If you work at google for 5 years you will almost definitely make more than you would working at posthog and getting acquired in the same amount of time, but yes if lighting strikes twice in the same place and posthog did an IPO and the stock 20xed you would miss out on that money

          • nosefrog3 days ago
            The idea that engineers at Google don't get rich is not based on reality.
    • sibeliuss4 days ago
      Having attended a SuperDay, I can hands down state that their interview process is the best I've ever had (didn't get the job tho, which was probably for the best at this phase of life). Designed to perfectly lift signal and minimize noise, for what they're trying to achieve. Don't change a thing PostHog.
      • fdlaks4 days ago
        I personally think there are more efficient ways to get a high signal to noise ratio on if you are going to be a good hire or not without having the candidate invest almost 9 hours into an interview process, but that’s just me
        • yCombLinks3 days ago
          A 9 hour investment to make a decision that will strongly affect 50% of your waking life for years or decades doesn't seem like a big ask.
          • lelanthran2 days ago
            > A 9 hour investment to make a decision that will strongly affect 50% of your waking life for years or decades doesn't seem like a big ask.

            You only apply for one job a year? Twice a year?

            There are very many good candidates a company will miss out on by asking for a full unpaid day from the candidates.

          • geoffpado3 days ago
            It's not that it's a 9-hour investment. It's that for someone looking for a new job, it's 9 hours * N jobs they're applying to. That adds up quick.
      • InkCanon3 days ago
        What happened at the SuperDay?
      • niteshpant3 days ago
        what was the process like? What made it so good? Asking because I'm trying to build out a process as well
        • sibeliuss2 days ago
          This was one of the reasons why I applied. I wasn't entirely sure it was the right fit (my current job is flexible, which is good, vs a grind, and I'm happy there) but I wanted to study their ways a bit and see what I could bring back, because my company has made some remarkably terrible hires over the past few years.

          In short, it's a very well designed "build an app" take home test. There isn't a solution so to speak, but its designed to test your product-engineer aptitude as well as your execution speed, as there are things to get done and requires some thoughtfulness. One can go in a lot of different directions with it. Code can look great, but did you build the right thing, something actually relevant? That's what's important.

          Its the sort of test that would instantly filter out 99% of applicants, because of the product emphasis vs the code emphasis, and good product engineers are rare. One could be the best coder around but not have a clue what to build. They want people who know what to build.

          I had a lot of fun working on it and loved the challenge, but ultimately didn't know what to build and was fishing a bit, being more of a platform engineer vs product engineer.

    • hiAndrewQuinn3 days ago
      >There must be a better way to do interviews.

      Interviews are a game of asymmetric information. The job seeker has much more knowledge of what they can and cannot effectively do than the job offerer. And the job offerer has much more knowledge of what is and is not required for true success than the job seeker.

      Given that, no, there really doesn't have to be a better way than just "interview a lot of people and take your best guess". If you stop taking the time to do that you will eventually be outmaneuvered by someone who does.

      • fdlaks3 days ago
        Sure but the burden is on the company to understand what skills they need to hire for well enough to hire for the role, not on the candidate to just prepare for everything and roll the dice in a 9 hour interview

        This is where interviews can and should be done differently. In my career some questions I’ve been asked in interviews are: serialize and deserialize a binary tree, create an in memory cache from scratch, design an elevator system for a building, sequence DNA strands together using dynamic programming, build a flight control system for an airport, recreate atoi function, etc…

        Sure enough, none of these interview questions had pretty much anything in common with what work I would end up doing at the company, so this was an inefficient way to hire that wasted a lot of my time.

        This would be like trying to find a plumber to fix my sink by having them come over, showing them the sink, then sitting them down to grill them on the theory behind some thermodynamics, Bernoulli’s principle, maybe throw in some design questions about how to redo my sink. This is surely how you find the best plumber because only the best will take the time to really understand what they are doing when they fix a sink right?

        Like it or not the vast majority of work in the software industry is e-plumbing where you fix sinks and connect pipes together to start the flow of CRUD from one end to the other, which is why our way of interviewing people is insane.

        As an exercise for the reader, see if you can figure out which interview questions I listed above were asked to work at a FFANG company vs small startup companies that are all bankrupt now. Pretty hard isn’t it?

        • hiAndrewQuinn2 days ago
          >[T]he burden is on the company to understand what skills they need to hire for well enough to hire for the role

          It's best not framed as a burden, but a tradeoff. Companies who understand better what skills they need to hire for quite reliably higher higher quality candidates, or are able to get away with paying them less, or both.

          Take McDonald's as an extreme example. I am certain McDonald's has paid good money to figure out exactly what someone needs to be able to do in order to be an able burger flipper. That's a big part of why they're able to hire such folk quickly, at scale, at $10 an hour.

          Most software companies face economic conditions which incentivize them to take the other end of the tradeoff. The work often is percieved to span such a vast possibility space it's nearly impossible to precisely specify the requirements a software engineering job has, in a way anything like the McDonald's position can be.

          One of the mechanisms they choose to employ to minimize false positives despite this huge uncertainty in their own requirements is "Offer a lot of money and let the cream rise to the crop via pre-hiring competition". Hiring someone at $100/hr who is obviously and clearly very smart and hardworking is a much safer bet than hiring someone at $85/hr who you think could probably handle the job with a lot of effort, assuming nothing in their personal life derails them over the next 6 months or anything.

          Final aside:

          >This is surely how you find the best plumber because only the best will take the time to really understand what they are doing when they fix a sink right?

          Nobody's ever looking for the best. They're looking for good enough, within tolerances.

          I do have an uncle who did become a plumber after a long career as a chemical engineer. He is extremely sought after, and charges to match. He doesn't usually take "change my sink" jobs.

      • soneca3 days ago
        Your premise that it is a hard task (that I agree with) doesn’t lead to the conclusion that stopping doing how it is done now will be harmful to the company. It just might be the opposite.

        Also, the GP seems to wonder about better ways to do interviews, not stop doing those entirely

    • rbaudibert4 days ago
      Superday is a paid day of work with a 30-minute talk with a founder + a 30min review about the day with an engineer
      • fdlaks4 days ago
        Ah ok my mistake, so that’s 8 hours including the review and discussion portion for the super day, then let’s say 45 minutes for the technical interview so 8 hours and 45 minutes of time spent interviewing at a minimum.
    • j4coh3 days ago
      I had a superday, which to their credit was paid. It was for a technical product role which they wanted to hire people with some baseline technical ability, but it wasn't a coding job. I was up front that while I can code, and do build my own projects, I'm not a app developer. The superday was an app development exercise, and they let me know I didn't pass because my app development skills were not up to snuff. Not really sure how or why that played out that way, but at least I was compensated.
    • enraged_camel4 days ago
      >> Wow. 900 applications down to 10 "SuperDay" participants down to 4 hires. All to work at.... posthog. What a depressing statistic.

      Yeah, at first I thought it was some kind of parody, then I realized it's a serious article and was astonished.

      • echelon4 days ago
        > “If you aren't excited about what you're working on, pivot. It's as simple as that. You'll achieve more if you're working on something that feels yours.”

        I doubt the rank and file ICs feel this way at all. It's analytics plumbing, and it's all for the sake of the paycheck.

        • fdlaks4 days ago
          Ya I have yet to meet anyone who is passionate about analytics plumbing surprisingly, I’m glad posthog has found the 4 people in the world who truly are.

          What this really translates to is the founders saying “we think posthog is our golden ticket to becoming rich in an exit event someday, so don’t mess it up for us”. It’s just not politically correct to say that, so it’s expressed as being “passionate about the problems the company solves” or “working on something that feels yours”.

          And if you’re not someone who wants to dance and clap along with the founders as they sing “I’ve got a golden ticket!” on the way to the chocolate factory, only to be left standing behind the gate as they enter, then ya go ahead and pivot because you’re killing the vibe here…

          • dartos4 days ago
            If you’re very product or customer focused, you can be passionate about anything.

            When I’ve worked at shops that made products I, personally, didn’t care about, it was always satisfying to see a customer be excited about a feature or be thankful for the tool I’m building.

            The first time that happened was when an admin thanked me in a support ticket for speeding up the generation of expense report spreadsheets way back.

            • xarope3 days ago
              I've had finance thank me for writing a perl script that reduced the time they spent on daily (yes, daily) work from 2 hours to 2 minutes (ok, maybe 5 minutes).

              Never underestimate the benefit of having the finance department on the side of IT's innovation.

          • sibeliuss3 days ago
            Have you bothered to spend any time looking at their entirely open source product, docs, handbook, etc? There are many different things going on here. A gross and frankly ignorant simplification, considering what they've built.
            • fdlaks3 days ago
              No I didn’t bother to read their documentation after seeing their website was apparently made on Myspace.

              As someone who has gone through the roughly 9 hour interview process in the past, was it the docs and open source product that made you want to work there?

              • sibeliuss3 days ago
                At my current job, we use some variety of each tool that PostHog has built. We have analytics, feature flags, session replay, surveys, error logging and more. We spend an astronomical amount of money for these services, and where was that login again? Everything about managing (and utilizing) these subscriptions is inefficient, and coordinating all of these different views into our data is a terrible chore.

                As an engineer wanting to build a successful product, I hate the fact that this is how it is. And then there's PostHog, where each of these tools is right there, connected to one another, ready to make my job (and my company's success) that much easier. Being able to work on something that simplifies all of this for others is very enticing.

                Combine that with their open-company ethos (check out their handbook), and high-trust/high-performance product-engineer mindset, and yah... sign me up. This is a company that legitimately makes other people's lives easier, and thus makes for better products. Something to feel proud about.

    • NotDEA3 days ago
      > Wow. 900 applications down to 10 "SuperDay" participants down to 4 hires.

      You’re almost 10 times more likely to be accepted to Stanford’s undergraduate program than to ever work as a hogger

      • re-thc3 days ago
        > You’re almost 10 times more likely to be accepted to Stanford’s undergraduate program than to ever work as a hogger

        You have to pay for Stanford whereas Hog pays you. Wrong direction?

    • throwaway_333333 days ago
      The funny thing is that small companies that create a hiring process like this because they will only tolerate working with the best people actually end up selecting the best of the most desperate people, which was usually not the intention.

      I've worked at many startups over the years and I've always been very involved in hiring, I call this the MDE (most desperate engineer) effect and it's something I always try to make founders, other engineers, etc... understand when the company starts to discuss hiring processes more.

      The premise is simple, the difficulty of your hiring process needs to be directly corelated to the perceived future value of said company. If you are an OpenAI right now, you can have the most difficult, convoluted, time intensive hiring process in the world and the best engineers will still sit through it because they score very high in potential future value. Other companies cannot / should not have as difficult of a hiring process because you will end up selecting from a pool of people who are willing to endure anything just to get a job, get experience, get a job that pays in USD, renew their H1B visa, etc...

      This doesn't mean these people are bad engineers or shouldn't be considered, but if I had a dollar for every time a founder or CTO at a startup said that this company is only hiring the best, most passionate people bar none I would be a rich man, and a lot of the people in this category just need a job to put food on the table (which seems to be exactly the kind of people the company wants to avoid at all costs funnily enough).

      We had enormous success at the startups I worked at where we would talk to great engineers who worked at FFANG companies and explain the problems we wanted to work on, how we were thinking of approaching it, why it was interesting to us, where we saw the company going, and how they could help us get there as opposed to trying to squeeze them through a long tedious interview cycle. Granted these people did have previous work experience to help vet them, but again the process is something that can be adjusted depending on where the company is and what you are looking for.

    • prosunpraiser3 days ago
      Sheep mentality hard at work at companies. Just because Google does it (processes, technologies, systems etc), lets also adopt it without thinking whether its relevant in our context and use-cases. I bet the same devs from these firms who are asking to traverse a minimum spanning tree would fumble at even the slightest variation of the problem appearing in daily life.

      A general rant.

    • andrewmutz3 days ago
      > Let me know when you're on par with Google in terms of revenue or benefits or prestige

      Do you really choose your employer based on their revenue? or prestige??

      • fdlaks3 days ago
        If I’m going to sit through 9 hours of interviews to maybe get an offer, then yes absolutely.

        I’m not going to work my rear end off for 4 years to get 0.5% of potentially nothing and go through your dog and pony show of an interview cycle

        • SR2Z3 days ago
          And 0.5% is generous, to boot - after dilution and share classing and options expiring you would probably be better off just working a big tech job.
      • pc863 days ago
        I would bet a majority of engineers at FAANG companies are there primarily - or in large part - because of the prestige.
      • kridsdale13 days ago
        Absolutely. Both majorly impact my long term earning potential.
      • throw161803393 days ago
        It is a kind of spiritual snobbery that makes people think they can be happy without money. - Albert Camus
    • coolThingsFirst3 days ago
      If i was that good why would i work for posthog instead of hft shop lol

      Delusional web slop companies strike again

      After some googling turns out it’s an analytics company but they behave ad they do fission.

  • kevmo3144 days ago
    This list mentions A/B testing a few times and it's worth noting that A/B testing is great but it's not free.

    I've seen a nontrivial number of smart engineers get bogged down in wanting to A/B test everything that they spend more time building and maintaining the experiment framework than actually shipping more product and then realizing the A/B testing was useless because they only had a few hundred data points. Data-driven decisions are definitely valuable but you also have to recognize when you have no data to drive the decisions in the first place.

    Overall, I agree with a lot of the list but I've seen that trap one too many times when people take the advice too superficially.

    • simonw4 days ago
      I think A/B testing is one of the most expensive ways of getting feedback on a product feature.

      - You have to make good decisions about what you're going to test

      - You have to build the feature twice

      - You have to establish a statistically robust tracking mechanism. Using a vendor helps here, but you still need to correctly integrate with them.

      - You have to test both versions of the feature AND the tracking and test selection mechanisms really well, because bugs in any of those invalidate the test

      - You have to run it in production for several weeks (or you won't get statistically significant results) - and ensure it doesn't overlap with other tests in a way that could bias the results

      - You'd better be good at statistics. I've seen plenty of A/B test results presented in ways that did not feel statistically sound to me.

      ... and after all of that, my experience is that a LOT of the tests you run don't show a statistically significant result one way or the other - so all of that effort really didn't teach you much that was useful.

      The problem is that talking people out of running an A/B test is really hard! No-one ever got fired for suggesting an A/B test - it feels like the "safe" option.

      Want to do something much cheaper than that which results in a much higher level of information? Run usability tests. Recruit 3-5 testers and watch them use your new feature over screen sharing and talk through what they're doing. This is an order of magnitude cheaper than A/B testing and will probably teach you a whole lot more.

      • light_triad4 days ago
        Some teams think they can A/B test their way to a great product. It can become a socially acceptable mechanism to avoid having opinions and reduce friction.

        Steve Blank's quote about validating assumptions: "Lean was designed to inform the founders’ vision while they operated frugally at speed. It was not built as a focus group for consensus for those without deep convictions"

        Is the Lean Startup Dead? (2018) https://medium.com/@sgblank/is-the-lean-startup-dead-71e0517...

        Discussed on HN at the time: https://news.ycombinator.com/item?id=17917479

        • eddythompson804 days ago
          Any sort of political/PR fallout in any organization can be greatly limited or eliminated if you just explain a change as an "experiment" rather than something deliberate.

          "We were just running an experiment; we do lots of those. We'll stop that particular experiment. No harm no foul" is much more palatable than "We thought we'd make that change. We will revert it. Sorry about that".

          With the former people think: "Those guys are always experimenting with new stuff. With experimentations comes hiccups, but experimentation is generally good"

          With the later; now people would wanna know more about your decision-making process. How and why that decision was made. What were the underlying reasons? What was your end goal with such a change? Do you actually have a plan or are you just stumbling in the dark?

        • samstave3 days ago
          [flagged]
          • samstave3 days ago
            (Sorry, forgot to mention: trillions in tons of plastic E_waste.exe __ obsolete phone cases ==

            F IVE

      • whstl3 days ago
        Something that is always a problem for me when doing A/B testing was that the C-Suite just reads the landing page of A/B testing tools where it says things like "Ridiculously easy A/B Testing" and they assume the tool is gonna do everything for them, including changing the page layout by simply adding some HTML in TagManager.

        In my career I had the discussion to explain that this is not the case more times than it's appropriate.

        A/B testing is possibly the most misunderstood tool in our business, and people underestimate even the effort it takes to do it wrong... let alone to do it right.

      • bsder3 days ago
        > You have to build the feature twice

        Erm, isn't it three times, or am I missing something?

        You have what you are currently doing (feature Null), feature A, and feature B.

        Otherwise, you can't distinguish that the feature is what is causing the change as opposed to something else like "novelty" (favoring a new feature) or "familiarity" (favoring an old feature).

        If all you have is "what you are currently doing" as "feature A" and "new thing" as "feature B", you're going to have a murderous time getting enough statistical power to get any real information.

      • porridgeraisin4 days ago
        > You have to build the feature twice

        Why though? Can't you have it dynamically look up whether the experiment is active for the current request and if so behave a certain way? And the place it looks up from can be updated however?

        • stetrain4 days ago
          But you have to implement and test both sides of that "if" statement, both behaviors. Thus "build the feature twice"
          • simonw4 days ago
            Right: you have to take responsibility for implementing (and testing and short-term maintaining) two branches.
      • specialist2 days ago
        Terrific criticism. Rings true. I've never done it (directly). Only watched teams and teammates get sucked into that void. Sadly, they eschewed most of your list.

        I do know that Google strategically used A/B testing to determine the precise shade of corn flower blue for some UI widgets.

        > Run usability tests.

        Maybe the point of A/B testing is to avoid all that battle tested and validated '90s era process and methodological nonsense.

        (As though a design could stumble thru a solution space to some local maximum. Like an optimization problem.)

        I also kept thinking of that SQA cliché "You can't test your way to quality."

      • samstave3 days ago
        The other issue with A/B is the imbued bias that comes from [TEAM] on [THING]

        Meaning TEAM A has a want, and TEAM B has a want.. and its not about best feature its about "I told you so"

        AB testing is great for sussing out use-flow-patterns, but oft may be used for ego (design team) testing...

    • bluGill4 days ago
      Most A/B tests should not be done in a production like way. Grab some post-it notes and and sketch out both A and B: then watch users work with it.

      For a lot of what you want to know the above will give better information than a 100% polished A/B test in production. When people see a polished product they won't give you the same type of feedback as they will for an obvious quick sketch. The UI industry has gone wrong by making A/B in production too easy, even though the above has been known for many decades.

      (A/B in production isn't all bad, but it is the last step, and often not worth it)

      • marcosdumay4 days ago
        You are pushing for bit of too much of name-misuse. A/B tests are something what the entire point is that you run them on the real world, and gather how real users react.

        Design-time user testing has been a thing for much longer than A/B tests. They are a different thing.

        I mean, your point stands. But you can't do A/B tests on anything that is not production, those your are recommending are a different kind of tests.

        • bluGill4 days ago
          I'll accept your definition correction. However I think my point still stands: there are better things than A/B testing to get the information you need.
    • nightpool4 days ago
      It probably helps that one of PostHog's core products is an A/B testing framework, so it's much easier for them to iterate on it internally for what they need to A/B PostHog. Even when you already have a best in class A/B testing framework though, I agree—A/B testing too much or waiting too long for "more data" to make decisions can slow down momentum badly for features that should be no-brainers.
    • pkaler4 days ago
      Agree!

      Most orgs should just be shipping features. Before starting an Experiment Program teams should be brainstorming a portfolio of experiments. Just create a spreadsheet where the first column is a one-line hypothesis of the experiment. Eg. "Removing step X from the funnel will increase metric Y while reducing metric Z". And the RICE (Reach-Impact-Confidence-Estimation) score your portfolio.

      If the team can't come up with a portfolio of 10s to 100s of experiments then the team should just be shipping stuff.

      And then Experiment Buildout should be standardized. Have standardized XRD (Experiment Requirements Doc). Standardize Eligibility and Enrollment criteria. Which population sees this experiment? When do they see it? How do you test that bucketing is happening correctly? What events do analysts need? When do we do readouts?

      That's just off the top of my head. Most orgs should just be shipping features.

    • abxyz4 days ago
      A/B testing is also high risk: a good test produces valuable data, a bad test produces harmful data. A company that does no testing is better off than a company that does bad testing. Many people treat product decisions made based on test results as unimpeachable, whereas they treat product decisions made on a hunch with a healthy skepticism that leads to better outcomes.
    • baxtr3 days ago
      You need to have a lot of traffic for it to make sense. And then the effect size needs to be big enough to notice. Not easy.
  • phillipcarter4 days ago
    I know this is not related to the article, which is great, but I am wondering how long "posthog" is going to be the name of this company given what "post hog" means.
    • somekyle24 days ago
      I marvel at this every single time i see their billboards. It does mean I read all of their billboards, I guess.
    • drewbeck4 days ago
      I'm kind of dreading anywhere I work picking up the service b/c of how much I'd have to say the name without laughing or making jokes about it.
  • apsurd4 days ago
    These are ok. They're great to highlight the surface area of product building. But the list is very biased from an analytics and testing perspective because posthog product is analytics and testing.

    Capturing analytics is a no brainer. however, most data in most products at most companies starting out just fundamentally does not matter. It's dangerous to get in the habit of "being data driven" because it becomes a false sense of security and paradoxically data is extremely easy to be biased with. And even with more rigor, you get too easily trapped in local optimums. Lastly, all things decay, but data and experimentation runs as is if the win is forever, until some other test beats it. It becomes exhausting to touch anything and that's seen as a virtue. it's not.

    Products need vision and taste.

  • Chyzwar4 days ago
    18. Instead, forcing PRs into day of work unit, it is better to be minimum testable increment. Some features just need more work to be tested. Forcing everything into tiny tickets make both planning tedious and often introduce bugs in half finished features.

    22. I saw design system fail in many companies. It is very hard to get right people and budget for this to succeed. For most startups are better to pick existing UI toolkit and do some theming/tweaking.

    27. I disagree, If you put Product manager as gatekeeper to users you will transform the organization into a feature factory. Engineers should be engaged with users as much as possible.

    • scottishbee4 days ago
      27. I don't think you do disagree. Read point 29: Hire and rely on product engineers. They have full-stack technical skills needed to build a product along with customer obsession. Yes, this means they need to talk to users, do user interviews, recruit tests for new features, collect feedback, do support, and respond to incidents.
      • intelVISA4 days ago
        > skills needed to build a product along with customer obsession

        So a disempowered founder-lite? What's their incentive?

  • the__alchemist4 days ago
    Thought on this one:

    > Trust is also built with transparency. Work in public, have discussions in the open, and document what you’re working on. This gives everyone the context they need, and eliminates the political squabbles that plague many companies.

    This seems prone to feedback loops; it can go both directions. If there are political squabbles, discussion may be driven private, to avoid it getting shut down or derailed by certain people.

    • MrLeap4 days ago
      I've seen this. Takes management vigilantly guarding the commons from excessive drive bys and divebombs.

      It takes a lot less energy to throw shit than it does to clean shit. There's infinite signals. Big egos take a lot of energy to repel and redirect to maintain it. I think it's absolutely worth it when it's possible, but yeah.

      You wouldn't think so until you've done it, but it's really hard to get 6+ adults together where everyone's primary goal in that team is to make a thing. Seems like there's always one or more people who want to peck others, build fiefdoms, hold court.

  • gwbas1c3 days ago
    > Rely on trust and feedback, not process

    Process is important when work is handed off from one team to another team. Any company with a non-trivial product will have a non-trivial team size; and thus it'll need to standardize how people hand off work.

    It doesn't have to be onerous: The best processes are simply establishing boundaries so lazy people don't throw their work over to the next person. (IE, "I won't work on a bug without steps to reproduce and an unedited tracelog that captures the failure" is a good boundary.)

  • thesurlydev3 days ago
    I just want to say this blog is one of the best engineering/product blogs out there. I’ve been an avid reader for a while and always learn something. Very inspirational.
  • cjs_ac4 days ago
    > Your product is downstream from your ideal customer profile (ICP).

    Do not start with an idea. Start with a problem, and then construct a solution. The solution is the product. The problem implies someone who has that problem: this is the customer. How much of a problem it is tells you how much they want it and how much they will pay for it. Because an idea doesn't necessarily have a problem, it results in a product that doesn't necessarily have a customer.

    > As 37Signal’s Jason Fried says “You cannot validate an idea. It doesn’t exist, you have to build the thing. The market will validate it.”

    Similarly, don't set out to change the world. Put your product into the world, and the world will decide whether to change as a consequence.

  • bilater4 days ago
    The problem with having such a specific, prescriptive formula for success is that it never actually works out that way. Sure, there are high-level principles, the PostHog team executes brilliantly, and I love the product, but I think we're really bad at connecting the dots on what actually made something successful. Instead, we assign credit to random things just to make it all make sense. A lot of times, it's the equivalent of saying, "Bill Gates eats this cereal for breakfast, so if I do that, I should become a billionaire too."
    • GoToRO3 days ago
      First you get the success and then you write the formula. Easy.
  • tmarice2 days ago
    Posthog's newsletter is one of the few I re-subscribed to after a general newsletter purge, top content.

    Regarding the superday controversy: my best interviewing experience was a conversational technical interview followed by a paid-either-way-the-decision-went 2 week project. I did quite a bit of competitive programming so leetcode interviews are not a dealbreaker for me, but I feel there's just too much at stake for 1-2h coding exercise, and projects allow you to showcase all of your skills, not just speedcoding.

  • srameshc4 days ago
    I was always very passionate about programming and startups or small team/co, but I never even got to the first round because of my undergraduate degree. I think I would have tried hard given an opportunity and worked with lot of discipline and passion. So now I have my own small team and I try to see if someone who doesn't have the right background but still willing to learn and is passionate about building stuff. It is probably not the idea of the author and he is right in his approach as it has been established, but I will test and see if what I am trying will work or not.
  • light_triad4 days ago
    > If you’re going to pivot, make it big.

    This is a great point. I've seem teams apply lean startup by testing -> changing something -> testing -> changing something -> testing ...

    The problem is that the changes are so small that statistically you end up testing the same thing over and over and expecting different results. You need to make a significant change in your Persona, Problem, Promise, or Product to (hopefully) see promising results.

  • nestoras_design3 days ago
    900 applications down to 4 hires looks like a small percentage to be optimistic about the market...
  • skyyler4 days ago
    In the first image in the article, what is a "SuperDay"?

    Is this like a trial day where you're invited to do a day of work for free?

    • adamgordonbell4 days ago
      They pay you for it, but it is a trial work day.

      Story time. I interviewed for a job at posthog. I knew that I really loved their communication style. But I hadn't used their product and didn't know a ton about them except that their writing is fantastic.

      The 'product for engineers' focus that they is cool but when I had an interview, it was clear that I wasn't a 'product for engineering' person.

      When they proposed the Super Day. I was like, I'm not sure because it's awesome to get paid for a day, but it's also not an unstressful event. And I sort of said I had some more questions before we moved on to the Super Day.

      And they basically just said: we don't think it's going to work out. It was actually a pretty positive experience. I think that they correctly assessed the situation pretty quickly and my hesitation was a real signal to them.

      (This is my recollection - I could have the details wrong.)

      But yeah, super day is a day of very structured work in the role that they setup. And its paid.

      • andrewingram3 days ago
        I did a "trial week" at Linear a few years ago, essentially the same thing but for an entire week.

        Nice to get paid, but even getting paid is stressful if you're used to working PAYE and not having to think about how to do taxes on foreign income. The process works out very well for Linear, but as a candidate... not so much. It was probably the most stressful week of my professional career. You can't really simulate a typical work day or week with the stress of a sword of damocles over your head.

        The thing I was tasked to do was pretty simple on the surface, but had some unexpected dead-end avenues that ate up quite a bit of time. So ended the week with "you're not fast enough". If I'd hit on the correct approach from the start i'd have probably easily finished early, so it really felt like a coin toss to me.

      • rapfaria4 days ago
        > And I sort of said I had some more questions before we moved on to the Super Day.

        > And they basically just said: we don't think it's going to work out.

        Ouch, so their tight-knit, no-shortcuts hiring process is only thorough for them, not for the engineer applying.

        • adamgordonbell4 days ago
          Perhaps, but it wasn't a bad experience. I've come to value hiring processes and I guess employers where they known how to swiftly make decisions.
      • kayo_202110304 days ago
        Getting paid is, at least, fair. Everyone has some skin in the game. Pretty impressive.
  • ungreased06753 days ago
    Maybe a hot take, but I think it’s better to build a successful startup with developers of average skill, intellect, and competence. You don’t need to obsess over finding genius level savants, unless the startup is a serious deep tech company. SaaS products will be fine with normal developers. Set up a process so you’re iterating and learning quickly, and it will be ok.

    I’d be surprised if any startup failures were due to a dev team not being absolutely cracked. It’s always something like poor sales, PMF, refusal to pivot, lack of focus, etc.

  • pklien3 days ago
    A lot of psychological safety here. This is fundamental for team success.
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  • biglost3 days ago
    Wait, i wouldnt hire someone who is ok spending so many hours after the first few hours, it shows me that he or ave can't handle the sunk cost trap and will fall again and again. But ok, that's my wr9ng opinion about this
  • abc-14 days ago
    There are companies out there that probably do none of these things and are x1000 more successful from a revenue or market cap perspective. Seems like the biggest successes are simply being at the right place at the right time and not being a complete idiot. Nobody wants to hear that though.
    • light_triad4 days ago
      Sure luck plays a role. There are techniques to increase your odds of getting lucky though.

      Sam Altman argued a startup's chance of success is “something like Idea times Product times Execution times Team times Luck, where Luck is a random number between zero and ten thousand”

      A lot of the success in startups is not due to getting the initial idea right, but what founders do once they realize that their initial idea is wrong.

    • mannyv4 days ago
      Salespeople are what make a successful company, from a revenue point of view. There's only one company that I know of that's been successful at that level without sales: Atlassian. Everyone else has salespeople.

      If you if you don't have salespeople then you need to make a product that works and fulfills user needs. And it has to be good enough for word of mouth...which is where posthog's experience comes in.

      • re-thc4 days ago
        > There's only one company that I know of that's been successful at that level without sales: Atlassian.

        It's not precisely so. They do and have had partners that did sales / consulting work.

        • mannyv3 days ago
          Yeah, but I doubt third party partners can get you to an IPO-level scale.

          In my limited experience partners are usually small integrators that do maybe a small urban area. Did they get a big consulting partner/implementor or something?

          • re-thc2 days ago
            > In my limited experience partners are usually small integrators that do maybe a small urban area. Did they get a big consulting partner/implementor or something?

            Those do exists. Partner was a gray area for them. Some services like certain support was also outsourced to partners. In a way the partners grew with the company so at some point (when it peaked) there were a lot of "large" partners.

            That's why I said it is confusing. There was a time when you contact them on the website looking for a solution someone would redirect you to a partner. It was essentially outsourced sales / solution team(s).

      • throw161803393 days ago
        Does JetBrains have sales people? I'm not sure how big the company is, but they've been around for 25 years and the founders are billionaires.
    • AznHisoka4 days ago
      Yep, I really don’t want to read any articles from any company that built their success during the SaaS greenfield period from 2008-2016. Plus, you already have had the brand and market share to built even more upon that foundation.

      Now if you’ve built something big that grew in the past few years organically, there’s more to learn from that success.

      • morkalork4 days ago
        What, you're saying the secret to success isn't just coming up with cool brand name that ends in -ify or -ly in that era?
    • ozim4 days ago
      "Your website is the first impression your product is making" - unless your company does not operate in market where no one cares about your website.

      We get serious leads only via networking of our C-levels and sales no customer cares about our landing page and leads when we cared about landing page were not serious and waste of time.

    • dowager_dan994 days ago
      I always look for the post with the "success formula" in this situation and can never find it, but luck and timing are components. Also skill, resourcing, execution, and what I'll call "grit". The ratio is not defined but you need components of each.
    • 4 days ago
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    • giancarlostoro4 days ago
      I was reading the wikipedia page for WhatsApp this morning and indeed, right place, right time, right talent pool.
  • 3 days ago
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  • hk13374 days ago
    #2 and #3 are sort of symbiotic. If you have a bad hire, then it's going to be difficult to give them autonomy.
  • zabzonk4 days ago
    Sorry, what "successful products"?

    And I have to say that "Technical Content Marketer " is one of the most dubious job titles I have ever seen.

    • dang4 days ago
      Posthog is pretty successful! But since it isn't strictly necessary, perhaps we can make this thread more meaningful by removing success from the title above.
      • zabzonk4 days ago
        Well, I'd never heard about it before today, but that may be just my bad, as I'm not really much into web stuff. But when I see something like this (from the top of their website):

        > The single platform to analyze, test, observe, and deploy new features

        my reaction is "Wha?"

        But what the hell - though I do think the job title is bad, but then I've had a few of those myself.

        • dang4 days ago
          I never let startups get away with "The" on Hacker News when I see it. I always replace it with "A" :)
    • Etheryte4 days ago
      On their homepage, they have their own logo in the section listing companies that use their products. I mean, if you dogfood it, great, but it doesn't exactly instill confidence if you have to reach for your own company to fill out the list.
    • tene80i4 days ago
      Seems like a perfectly good description of someone whose job it is to achieve marketing goals by creating content for a technical audience.
    • dlisboa4 days ago
      They list a few products on their home page: https://posthog.com/products

      I've used PostHog and it's pretty good. I don't know if I'd classify all of those as different products, you rarely want one of those without the other.

  • seasluggy3 days ago
    All that for product analytics? Lmao
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