On a lighter note, I use the same approach in understanding user needs as a product builder. I focus on letting people share the minutiae of their day rather than have them editorialize the big topics. By doing so, I get a lot of visceral insight and intuition.
Thanks for sharing this. I really enjoyed reading it.
One of my visceral touchstones for early New York: All through the winter, excrement would accumulate, frozen in the streets. Then would come the spring thaw. Even New Yorkers found it notable. It would take several weeks, for hordes of ultimately-fat pigs, to consume that... bounty.
More on topic, I was years ago viscerally struck by a letter from a 1700's British officer embedded with an American militia. He was clearly gobsmacked - the American officer was... was talking with his men, and... asking the men what they thought!?!
Perhaps we might teach history as a "travel guide for the time traveler"? "Finding yourself in NY in December of 1836, ..."
Nice thought on user interviews.
Always amazed me how they could pull that off. Japan was a very regulated society which must have helped with the chaos but Japanese people go to the toilet just like everyone else...
[1] https://wjsmith.faculty.unlv.edu/smithtest/Urban-Sanitation_... (1987) [2] off topic but interesting https://www.academia.edu/download/34028214/The_Creation_of_t...
[1] https://scholar.google.com/scholar?hl=en&as_sdt=0%2C33&q=Gro...
The problem with the old "The only thing necessary for the triumph of evil is for good men to do nothing" quote of uncertain provenance is that it leaves out most of the population: the people who truly don't care.
Shout-out to a grindset abolitionist!
This sentence kind of contradicts the author's point though? After all that tedious work within the legal system it wasn't even procedure that got any of these men freed, but actual direct action.
Doing the right thing even when your actions don't matter, when you'll probably fail, and when most people won't thank you for it, is possibly the purest form of heroism.
I work in the neighborhood though so it’s wild to imagine all that going down on the same streets I walk to work on.
The police reform groups have more difficulty. The police union is a well-funded well-organized opposition. The reform groups have a lot of public support, but it has been a long difficult slog. They were forced to passed their laws by ballot measure and, even after they pass, it is a struggle to get the city's staff and police to implement them! As I said, David Ruggles's work to get govt employees to actually do their job feels very real to me.
Corse had arbitrated a deal with Darg that in exchange for the return of the money, the slave’s freedom would be granted, and a small stipend would be paid to Corse.
The arbitration was discovered and annulled by the New York police who then arrested Ruggles and Corse, although they eventually won the slave’s freedom. The illustrator seems to criticize the Quakers and Ruggles for their supposed timidity and self-interest when confronted by the slave owner.
In the cartoon, Quaker Isaac Hopper says: “Verily friend Darg since we have returned thee thy money, I claim the reward of $1000. Brother Barney Corse was merely my Agent, verily!!”
David Ruggles: “I don’t like the looks of this affair. I’m afraid my pickings will not amount to much!”
White Man Barney Corse (Quaker arbitrator): “Yea verily I was but thy instrument Brother Hopper as Brother Ruggles here knoweth!
Man with a Chair: "Of all the d—-d pieces of impudence I ever know, this surpasses! Reward indeed! Get out of the house! The only reward you deserve is the halter or the States Prison, you scoundrels!”
--- (1) Quakers were a Christian denomination very involved in human rights since the 17th century.